Webinar - From Call Chaos to Calm Practice: Streamline Your Workflow

From Call Chaos to Calm Practice:

Streamline Your Workflow

Tuesday, September 9, 2025

12:00PM - 1:00PM EST

Presented By:

Susan Fink Childs - Founder, Evolution Healthcare Consulting

Erika Patitucci - Lead Solutions Engineer, Klara

Session Description:

Is your medical practice office more hectic than you’d like? If your team is juggling too much and you're looking for ways to reduce stress, save time and improve how your office runs day to day, this session is for you. 

Join medical practice adviser Susan Fink Childs to learn key strategies for streamlining office workflows, from first patient interaction through appointment follow-up. These practical approaches are designed to help simplify processes and create a more efficient experience for your team and patients.

You Will Learn How To:

• Reduce call volume and time wasted on phone tag
• Support staff with processes that help prevent burnout and high turnover
• Automate common patient communications while maintaining a personal touch
• Keep your schedule full with tools that help confirm appointments and follow up on no-shows

Simplify how internal messages and requests are routed for faster patient responses

Can't make the webinar?

No problem! All registrants receive the recording and presentation slides

following the webinar.

(Members Attend Free, Non-members $35.00)

HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

Continuing Education Units, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.