Human Resources Management

Led by the Pennsylvania MGMA in collaboration with the CT MGMA, ny MGMA, VA MGMA, and WV MGMA.

As healthcare organizations continue to add new physicians to their facilities and groups, a robust, well-designed onboarding process serves as the cornerstone of physician integration and retention. By enhancing their approach to onboarding, organizations can create a positive, lasting first impression, help physicians achieve full productivity and engagement more quickly, and position themselves to minimize the costs of turnover.  In this webinar, participants will:

•    Understand the differences between orientation and onboarding
•    Acquire information that can be used to educate leaders to the positive effects a solid centralized onboarding program has on retention.
•    Gain resources and strategies to create or enhance your onboarding/retention program.

About the Speaker

Donna Ecclestone, FASPR, is the Director of Provider Integration/Onboarding at the Private Diagnostic Clinic at Duke Health.  A speaker and content expert on provider onboarding, Donna's department is   responsible for streamlining and standardizing the onboarding initiatives for clinical faculty and APP's across Duke’s faculty group practice.   Donna started her career at Duke in 1997 as a staff recruiter for the Office of Medical Staff Recruitment and was promoted as its Director in 2002. In 2009, she launched the centralized onboarding initiatives for Duke’s faculty practice which has grown over the past decade to include offboarding.  In 2016, The PDC onboarding program was recognized as a best practice model by Joint Commission.  Donna holds a degree in Business Marketing and Management and has 25 years of recruitment experience in both the in-house and contingency arenas.  She is a former Board Member of the Association for Advancing Physician and Provider Recruitment (AAPPR) and is involved with the education and chat response committees and is a speaker for the fellowship program.

Continuing Education Units

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives and up to 1.0 continuing professional educational credit hours for Certified Public Accountants for each hour of education from, The New York State Education Department, Professional Licensing Services. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.