Healthcare leaders have focused heavily on revamping the patient experience over the last several years. Some organizations have created a new role – that of chief patient experience officer. Don’t fall behind the competition! Make the patient experience a priority with every encounter in your practice. Value-based payment models tie a portion of provider reimbursement to patient engagement efforts. Understand why the patient experience needs to fit into your business model and how this aligns with and supports your practice’s efforts to retain its revenue. Join your peers for this 60-minute webinar program presented by PMI faculty member, Misty Nelson, and identify where your clinic is on measuring the patient experience. Misty will provide techniques for engaging your team and point you toward objectives to help you achieve your goals for improving patient engagement and satisfaction.
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives and up to 1.0 continuing professional educational credit hours for Certified Public Accountants for each hour of education from, The New York State Education Department, Professional Licensing Services. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
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